HDFC Bank hiring for Virtual RM-VRM – Fresher Jobs
HDFC Bank is hiring for the profile of Virtual RM-VRM . Graduates are eligible to apply for this position. This profile is open for the location of Pune . Complete information about the hiring is mentioned below:
Job Overview
| Company Name | HDFC Bank |
|---|---|
| Profile Hiring for | Virtual RM-VRM |
| Role | Account / Relationship Management - Non Voice |
| Salary | As per Market Standards |
| Work Profile | Work From Office |
| Eligibility | Fresher Jobs |
| Location | Pune |
| Job Category | Customer Success, Service & Operations |
| Sub Category | Non-Voice Process |
| Job ID | NX15660 |
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Job Title
Virtual Relationship Manager
Business Unit
Virtual Relationship Banking
Reporting To
Virtual Relationship Banking Head
Job Function and Role Type
Sales, Individual Role
Version No
Job Purpose
Engage regularly with customers to provide a superior digital experience and meet financial needs through bank products. Enhance customer relationships while promoting digital banking and achieving portfolio benchmarks.
Key Responsibilities
Customer Engagement
Engage with portfolio customers per contact policy.
Promote digital banking for superior service.
Resolve customer queries accurately.
Deepen relationships by cross-selling products.
Achievement of Portfolio Parameters
Meet defined portfolio objectives.
Sales
Cross-sell products based on customer profiling.
Drive sales across all product segments.
Generate income at the customer level.
Interaction Quality
Achieve defined quality benchmarks.
Capture call interactions accurately.
Audit and Service Quality
Follow all systems and processes as per audit guidelines.
Submit financial transactions accurately and on time.
MIS – Reporting
Submit customer base reviews and reports promptly.
Education:
Graduate.
Certifications:
Basic Banking, Communication.
Key Competencies
Customer engagement, Sales acumen, Digital banking promotion, Relationship management, Compliance adherence.
Major Stakeholders
Customers, Virtual Relationship Banking Head, Unit Head, Region Head, Sales Managers.
To apply for this job please visit hdfcbank.ripplehire.com.
How to Apply for HDFC Bank Recruitment
To apply for this job, interested candidates must follow the procedure outlined below:
Click Apply Here or Employer Contact Details. Both buttons will take you to the official application page after email verification.
1. Never pay any amount for getting a job. 2. Apply before the hiring closes or the employer stops accepting applications.
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