Bachelor’s Degree in Business Administration, Commerce, Management, Human Resources, Operations, or related discipline.
0–2 years of experience in Operations, Account Management, Recruitment Coordination, or Workforce Management.
Strong proficiency in Microsoft Excel, Word, PowerPoint, and Outlook.
Experience in handling large workforce accounts or government projects will be preferred.
Knowledge of HR operations, billing processes, compliance tracking, and MIS reporting will be an added advantage.

We are seeking a proactive and detail-oriented Operations & Account Support Executive to support the day-to-day operations of a large government account. The role involves employee lifecycle management, client coordination, recruitment support, billing and invoice coordination, MIS reporting, documentation management, compliance tracking, and handling critical escalations. The ideal candidate should possess strong analytical, communication, and coordination skills with the ability to manage multiple stakeholders and priorities simultaneously. 

Should be ready to travel if required. 

Language Proficiency :English, Marathi, Hindi

Skills

Maintain and publish project-wise active resource reports, deployment status, replacement trackers, and monthly forecast reports.
Prepare, validate, and maintain various MIS reports related to manpower, billing, utilization, and project operations.
Coordinate onboarding, deployment, and employee movement activities across departments and client locations.
Manage attendance, timesheets, leave records, and workforce-related documentation for associates.
Support recruitment operations by tracking vacancies, onboarding requests, and deployment timelines.
Handle employee queries related to salary structure, insurance, UAN registration, policies, and benefits.
Coordinate background verification (BGV) cases and support resolution of adverse findings with stakeholders.
Validate employee cost sheets, billing records, declarations, and invoice-related documentation.
Follow up with internal stakeholders and client authorities for invoice approvals and payment processing.
Ensure employee billing is mapped accurately against active work orders and approved positions.
Track compliance requirements, SLA reports, holiday declarations, and account-specific documentation.
Coordinate critical requests and escalations received from client departments and senior management.
Maintain records related to absconding cases, employee separations, designation changes, and service discontinuations.
Prepare management reports, presentations for leadership review.
Support operational governance activities and ensure timely closure of action items and escalations.

Primary Skills
Operations & Workforce Management
Client & Stakeholder Coordination
Attendance, leaves, timesheets tracking
MIS Reporting, Billing & Documentation Management

Secondary Skills
Recruitment & Onboarding Coordination
Compliance Tracking & Escalation Management
Employee Relations & Administrative Support