Comcast brings together the best in media and technology. We drive innovation to create the world’s best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

Design, Develop & Build the next generation of AI-driven Quality Engineering (not a traditional test automation role.)

You will combine modern test automation, Generative AI, autonomous AI agents, and streaming technology expertise to create intelligent testing systems that continuously validate customer experiences, identify quality risks before release, and help accelerate innovation.

Job Description

You will design and build an AI-powered quality engineering platform that: 

• Automates critical customer journeys 

• Detects release risks  

• Reduces manual regression testing 

• Accelerates software delivery 

• Improves customer experience across all supported devices and platforms 

• Leverages Agentic AI to autonomously execute, analyze, and optimize testing activities 

Build the Next Generation of AI-Powered Testing 

• Design and develop autonomous AI testing agents capable of executing end-to-end customer journeys  

• Apply Large Language Models (LLMs) to generate, optimize, and maintain test cases  

• Develop intelligent testing frameworks that continuously validate application quality  

• Implement AI-assisted defect analysis and root cause identification  

• Create self-healing automation solutions that adapt to application changes  

• Drive innovation in AI-powered Quality Engineering practices 

What you’ll bring: Several years of experience in test automation, quality engineering, and software testing, with expertise in designing scalable automation frameworks for web and mobile platforms. Strong knowledge of test automation, mobile testing, AI and agentic systems, and streaming & OTT technologies, combined with hands-on experience in Playwright, Selenium, Cypress, WebdriverIO, Appium, Espresso, XCUITest, Maestro, Python, TypeScript, and JavaScript. Proficient in CI/CD and quality engineering practices using GitHub Actions, GitLab CI, Jenkins, BrowserStack, computer vision-based UI testing, OCR-driven validation, and machine learning fundamentals. 

Responsibilities: 

• Collaborating with cross-functional teams to design, develop, and integrate innovative software solutions that align with business needs 

• Conducting analysis of system requirements and the customization of applications to ensure optimal functionality 

• Assisting with the software update process for existing applications and roll-outs of software releases 

• Engaging with Quality Assurance to verify that software meets technical specifications and delivering high-quality, reliable applications 

• Troubleshooting and resolving complex technical issues in software applications and systems 

• Synthesizing market research and industry trends to inform project strategies and enhance product offerings 

• Conducting training sessions for operational staff to ensure effective use of internally developed applications 

• Consistent exercise of independent judgment and discretion in matters of significance. 

• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary. 

• Other duties and responsibilities as assigned. 

Employees at all levels are expected to: 

• Understand our Operating Principles; make them the guidelines for how you do your job. 

• Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. 

• Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. 

• Win as a team make big things happen by working together and being open to new ideas. 

• Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. 

• Drive results and growth. 

• Support a culture of inclusion in how you work and lead. 

• Do what’s right for each other, our customers, investors and our communities. 

We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life.

Please visit the benefits summary on our careers site for more details.

Education

Bachelor’s DegreeWhile possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Certifications (if applicable)

Relevant Work Experience

2-5 YearsComcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.