Customer Success, Service & Operations
| Appliance Installer / Repairman | Electrician |
| Electronics Installer / Repairman | After Sales Service & Repair |
| Mechanic | Plumber |
| Service Engineer | Service Manager |
| After Sales Service & Repair – Other | Back Office |
| Back Office Operations | Billing / Records |
| Data Entry / MIS | Dialer Manager |
| Back Office – Other | Customer Success |
| Customer Success Associate | Customer Success Manager |
| Head – Customer Success | Customer Success – Other |
| Non Voice | Account / Relationship Management – Non Voice |
| Bilingual / Multilingual Support – Non Voice | Chat Support |
| Customer Advocacy | Customer Onboarding – Non Voice |
| Customer Retention – Non Voice | Email Support |
| Non Tech Support – Non Voice | Technical Support – Non Voice |
| Non Voice – Other | Operations |
| Assistant Manager | Head – Operations |
| Operations Manager | Subject Matter Expert |
| Team Leader | Operations – Other |
| Operations Support | MIS Executive |
| Operations Engineer | Technical Operations (Tech Ops) |
| Operations Support – Other | Service Delivery |
| Service Delivery Associate | Service Delivery Leader |
| Service Delivery Manager | Service Delivery – Other |
| Voice / Blended | Account / Relationship Management – Voice / Blended |
| Bilingual / Multilingual Support – Voice / Blended | Collections |
| Customer Onboarding – Voice / Blended | Customer Retention – Voice / Blended |
| Guest Services | Non Tech Support – Voice / Blended |
| Technical Support – Voice / Blended | Voice / Blended – Other |
| Customer Success, Service & Operations – Other | Customer Service |