Job Description

**Key Responsibilities:**

• Oversee daily security operations and maintain a safe environment for guests, staff, and property assets
• Supervise and train security personnel, ensuring adherence to company policies and industry best practices
• Monitor surveillance systems, access control points, and security equipment to identify potential vulnerabilities
• Respond promptly to security incidents, emergencies, and guest concerns whilst maintaining professional composure
• Conduct regular security patrols throughout the property, including guest areas, back-of-house, and perimeter zones
• Prepare comprehensive incident reports and maintain detailed security documentation for management review
• Coordinate with local law enforcement and emergency services during critical situations
• Conduct security risk assessments and recommend preventative measures to enhance property protection
• Ensure compliance with all security protocols, safety regulations, and hotel standard operating procedures
• Manage access control systems, key distribution, and visitor management procedures
• Provide security briefings and updates to senior management and relevant departments
• Investigate security breaches, theft, or suspicious activities and implement corrective actions
• Maintain confidentiality regarding sensitive security matters and guest information

Qualifications

**Required Qualifications:**

• Minimum 3-5 years of professional security experience, 
• Proven supervisory or management experience with demonstrated ability to lead and motivate security teams
• Strong knowledge of security systems, access control technologies, and surveillance equipment
• Excellent incident response and crisis management capabilities with sound decision-making under pressure
• Comprehensive understanding of security protocols, health and safety regulations, and hotel operational standards
• Proficiency in security documentation, report writing, and record-keeping procedures
• Valid security licence or certification as required by local and national regulations
• Strong communication skills with the ability to liaise effectively with law enforcement and emergency services
• Ability to maintain confidentiality and handle sensitive information with discretion