Job Description

• Manage the day-to-day operations of all Food & Beverage outlets
• Lead, train, motivate, and develop the F&B team to deliver excellent service
• Ensure consistently high standards of customer service, food quality, presentation, and hygiene
• Monitor guest satisfaction and respond professionally to feedback and complaints
• Manage staffing levels, rotas, attendance, and departmental performance
• Control food, beverage, labour, and operational costs
• Monitor stock levels, purchasing, wastage, and inventory control
• Work closely with the kitchen team to maintain food quality and efficient service
• Ensure compliance with health, safety, food hygiene, licensing, and company policies
• Manage F&B budgets and contribute to achieving revenue and profitability targets
• Analyse sales, costs, and performance reports and implement improvements where required
• Support menu development, promotions, events, and new F&B initiatives
• Build strong relationships with suppliers and ensure value for money
• Maintain a clean, safe, and professional environment across all F&B areas
• Ensure the team consistently follows company standards and procedures
• Work closely with senior management and other departments to ensure smooth overall operations

Qualifications

To be successful in this role, you will have a genuine passion for hospitality and demonstrated experience leading a team within a fast-paced food & beverage environment.

You will also have:

• A relevant qualification in hospitality management, such as a Diploma or higher qualification
• A minimum three years relevant full-time experience in hospitality management within a restaurant, cafe, hotel, airport lounge or similar food & beverage operations
• Demonstrated experience managing team members and coordinating daily food & beverage operations
• Experience with stock control, purchasing, operational budgets and record keeping
• Knowledge of food safety, workplace health and safety and responsible service of alcohol
• Strong communication, organisation, leaderships and problem solving skills
• The ability to work Full-Time across a seven day rotating roster, including mornings, evenings, weekends and public holidays
• A current responsible service of alcohol (RSA), or the ability to obtain one
• The ability to successfully obtain and maintain Aviation Security Identification Card, including completion of required security background checks