AccorHotel is hiring for the profile of Guest Service Associate - F&B . Graduates are eligible to apply for this position. This profile is open for the location of Lucknow . Complete information about the hiring is mentioned below:
Job Overview
| Company Name | AccorHotel |
|---|---|
| Profile Hiring for | Guest Service Associate - F&B |
| Salary | As per Market Standards |
| Work Profile | Work From Office |
| Eligibility | Experienced Jobs |
| Location | Lucknow |
| Job Category | Food, Beverage & Hospitality |
| Sub Category | Front Office & Guest Services |
| Job ID | NX12310 |
Job Description
- Ensure to provide proficient and professional Food & Beverage service to the guests by meeting and also exceeding their expectations.
- Welcome the guests by greeting them as per the standards.
- Any matter which may affect the interests of Mercure Lucknow Gomti Nagar should be brought to the attention of the Management.
- Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.
- Ensure to attend to guest complaints, requests or inquiries regarding the food and services.
- Establish and maintain seamless co-ordination & co-operation with all departments of Mercure Lucknow Gomti Nagar to ensure maximum cooperation, productivity, morale and guest service.
- Identify optimal, cost effective use of the resources and educate the team on the same.
- Responsible for set up of all operating equipment and ensure to inspect linen, and condiments before the service.
- Ensure to be familiar with all dishes on the menu.
- Ensure clearance of all soiled chinaware, glassware, silverware from the guest table and re-set the table for the next arrival
- In the absence of the Food & Beverage Executive ensure to take guest orders, advice guests on specials menu options.
- Ensure to be familiar with the property lay out, fire exits and elevator locations.
- Report any equipment malfunction, emergency situations or suspicious persons to the F&B Executive.
Qualifications
Diploma / Degree in Hotel Management or any other equivalent qualifications.
Additional Information
1-2 year of experience in branded hotels.
To apply for this job please visit jobs.smartrecruiters.com.
How to Apply for AccorHotel Recruitment
To apply for this job, interested candidates must follow the procedure outlined below:
Click Apply Here or Employer Contact Details. Both buttons will take you to the official application page.
1. Never pay any amount for getting a job. 2. Apply before the hiring closes or the employer stops accepting applications.
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