Amazon is hiring for the profile of Amazon Customer Service Associate . Graduates are eligible to apply for this position. This profile is open for the location of Hyderabad . Complete information about the hiring is mentioned below:
Job Overview
| Company Name | Amazon |
|---|---|
| Profile Hiring for | Amazon Customer Service Associate |
| Salary | 5 to 8 LPA |
| Work Profile | Work From Office |
| Eligibility | Fresher Jobs |
| Location | Hyderabad |
| Job Category | Customer Support |
| Job ID | NX10007 |
Job Overview
You’ll be part of Amazon’s Customer Service team, helping customers with queries about online shopping, identity verification, account security, purchase order support, and more. Our mission is to be Earth’s most customer-centric company, and you’ll play a key role in achieving that goal by being the first point of human contact for customer support.
Requirements
You must be 18 years or older.
You must have completed 10+2 education (12th grade) — freshers and experienced candidates welcome.
You must be authorised to work in India.
You must be able to understand, speak, and write English at an advanced level (C1 or above) to support customers in real time.
We strongly recommend using a desktop or laptop to complete your application. You’ll need a reliable internet connection, a working camera, and clear audio throughout the process.
Duties & Responsibilities
Some of your duties include:
Answer customer requests through phone, chat, and email
Navigate and review solutions in real-time using a variety of tools
Assist with identity verification and account security concerns as needed
Help identify and prevent potential fraud or security issues that may impact customer experience
Problem-solve for customers without reading from a script
Provide exceptional support and troubleshoot account and shopping issues
You will also need to be able to:
Communicate effectively with strong verbal and written skills
Work comfortably with computers and navigate multiple systems
Work varying shifts from Monday to Sunday
Work in rotating shifts (late night and overnight shifts primarily, early morning, afternoon, weekend, and overtime as required)
Be punctual and present for your entire work shifts
Be fully committed to your customer service role whilst working at Amazon
What it’s like as an Amazon Customer Service Associate in the office
Surroundings. You’ll be working in an office environment, assisting customers through phone, chat, and email.
Activity. You’ll be at your desk for the majority of your shift, assisting customers through phone, chat, and email.
Temperature. Our office locations provide comfortable, climate-controlled work environments.
Dress code. Business casual attire is appropriate for our office environment.
To apply for this job please visit jobs.amazon.in.
How to Apply for Amazon Recruitment
To apply for this job, interested candidates must follow the procedure outlined below:
Click on the Apply Here button provided below. You will be redirected to the application page.
- Fill in the application form with all the necessary details.
- Submit all relevant documents, if required.
- Make sure that all the details entered are correct.
- Submit the application form and wait for the company’s response.
Never pay any amount for getting a job. Apply before the application link expires or the vacancy closes.
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