Job Summary

Responsible for all aspects of assigned technical projects. Projects may be focused on development of new or upgraded products and services internal information systemspecific projects that may involve development or enhancement of internal applications technology integration andor infrastructure environment buildout delivery by service teams for outsourced solutions to external clients or delivery of new or enhanced products andor services to improve customer satisfaction through use

Responsibilities

Job Description

GENERAL DUTIES RESPONSIBILITIES

Plans and coordinates all aspects of technical projects from initiation through delivery.

Manages project initiation activities including identifying contractual obligations client needs and goals existing situation necessary contacts and access to existing information as needed.

Ensures requirements for internal technology projects align to operational standards. Develops alternate requirements or document exceptions as appropriate.

Develops defines and executes project plans project scope activities schedules budgets and deliverables.

Interacts with product development sales client relationship teams technology solutions service delivery andor other crossfunctional teams.

Identifies needed resources for projects defines and assigns major project roles.

Coordinates activities and tasks among project team members other internal departments and client or vendorsubcontractor organizations as needed to meet project goals and ensure project completion is on schedule within budget constraints and of the appropriate quality standards for the project scope.

Assigns and monitors work of project team providing technical and analytical support and direction. Interfaces with external clients or fieldbased employees on technical matters as needed.

Manages project risks issuesproblems and activity progress to ensure project goals e.g. deadline scope and quality are achieved. Assists with problem resolution or risk mitigation as needed.

May manage the integration of vendorsubcontractor tasks and track and review vendorsubcontractor deliverables if appropriate for the project.

May include customizing base products to meet client requirements system integration with other FIS or thirdparty products or consulting projects and engagements.

Serves as liaison between technical and nontechnical teams in internal organizations as well as in client and vendorsubcontractor organizations to ensure all project targets and requirements are met.

Delivers informational and decisionseeking presentations to technical and business groups in FIS andor in client organizations.

Conducts project closure activities to formalize and communicate the project acceptance handover documentation and ongoing activities to accountable teams and complete a postimplementation review to identify areas of improvement.

Identifies project management coordination process gaps or areas for improvement recommends and implements solutions.

Other related duties assigned as needed.

EDUCATION REQUIREMENTS

Bachelors degree in computer science management information systems or business administration or the equivalent combination of education training or work experience. PM (Project Management) education and experience.

GENERAL KNOWLEDGE SKILLS ABILITIES

Extensive knowledge of project management standards processes procedures and guidelines

Knowledge of the industry project management best practices i.e. Project Management Body of Knowledge (PMBOK)

Knowledge of various types of IT project methodologies and life cycles e.g. conversions incremental rapid delivery classic or traditional waterfall phases of analysis design development testing implementation and the correct project application

Knowledge of standards relevant to the software industry e.g. ISO CMM Six Sigma

Knowledge of financial services industry

Knowledge of companys products and services

Advanced skill in the use of project management software to manage projects e.g. MS Project and auxiliary tools.

Demonstrated skill in managing project budgets and timelines

Skill in the use of negotiation techniques to reach agreement when there are widelydiffering viewpoints

Excellent analysis problemsolving team conflict management and time management skills

Excellent verbal and written communication skills

Ability to interact effectively with executive level clients

Ability to set clear expectations manage team performance and build high morale among team members

Ability to maintain confidentiality and carry out assignments that are sensitive in nature