HDFC Bank hiring for Tele Sales Officer-Business Enhancement Unit – Fresher Jobs
HDFC Bank is hiring for the profile of Tele Sales Officer-Business Enhancement Unit . Graduates are eligible to apply for this position. This profile is open for the location of Kolkata . Complete information about the hiring is mentioned below:
Job Overview
| Company Name | HDFC Bank |
|---|---|
| Profile Hiring for | Tele Sales Officer-Business Enhancement Unit |
| Role | Telesales |
| Salary | As per Market Standards |
| Work Profile | Work From Office |
| Eligibility | Fresher Jobs |
| Location | Kolkata |
| Job Category | Sales & Business Development |
| Sub Category | Retail & B2C Sales |
| Job ID | NX13623 |
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Job Title:
BEU – Sales Officer – Tele Sales
Job Details:
Business Unit (PA): Business Enhancement Unit
Team: Business Enhancement Unit
Reports to (job): Sales Manager
Location of Role: PAN India
Role Type: Sales
No of direct reportees: 0
Travel Required: No
Job Band Range: S1 & S2
JD Created date: 08-Nov-21
JD Updated date: 14-May-24
Version No: 1.1
Job Purpose:
Responsible for sales closure through leads generated for all asset & liability products via Internal & External lead channels of the Bank.
Objective: Achieve business targets and efficiency targets.
SEs must deliver defined daily productivity to meet monthly, quarterly, and yearly targets, aligning with key efficiency and hygiene parameters for the product.
Job Responsibilities:
Target v/s Achievement:
Meet monthly/yearly business targets and maintain productivity benchmarks.
Ensure file pickup & sales closure.
Quality Management:
Understand customer needs and sell the right product.
Ensure effective interaction/communication with customers.
Work on feedback from supervisors/training & quality managers regarding appointment quality and customer communication.
Cross-sell different bank products as per customer requirements.
Adhere to processes for call management, lead management, database management, and customer management.
Attend product, soft skills, process training programs, and refreshers.
Process Management:
Follow channel processes and guidelines.
Strictly adhere to the Code of Conduct and other compliances.
Maintain required system login.
Maintain business productivity.
Ensure adherence to management guidelines to minimize customer complaints related to misinformation/misrepresentation.
Adhere to business performance in lead management, appointments fixed, business in hand, logins, disbursements, hygiene parameters (complaints), and sourcing mix.
Educational Qualifications:
Graduate and Post-Graduation
Key Skills:
Sales and Influencing Skills
Banking Product & Process Knowledge
Communication
Knowledge of Competition & Current trends in financial Industry
Experience Required:
Fresher to 1 Years
Major Stakeholders:
Intra team and cross-functional stakeholders
Quality & Training Team
Reporting Supervisory line
Skills
Good Communication
To apply for this job please visit hdfcbank.ripplehire.com.
How to Apply for HDFC Bank Recruitment
To apply for this job, interested candidates must follow the procedure outlined below:
Click Apply Here or Employer Contact Details. Both buttons will take you to the official application page after email verification.
1. Never pay any amount for getting a job. 2. Apply before the hiring closes or the employer stops accepting applications.
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