HDFC Bank hiring for Video KYC-Officer
HDFC Bank is hiring for the profile of Video KYC-Officer . Graduates are eligible to apply for this position. This profile is open for the location of Chandigarh . Complete information about the hiring is mentioned below:
Job Overview
| Company Name | HDFC Bank |
|---|---|
| Profile Hiring for | Video KYC-Officer |
| Role | KYC Analyst |
| Salary | As per Market Standards |
| Work Profile | Work From Office |
| Eligibility | Experienced Jobs |
| Location | Chandigarh |
| Job Category | BFSI, Investments & Trading |
| Sub Category | Lending |
| Job ID | NX15422 |
.docx_html_scope { font-family: ‘Cambria’, Calibri, Arial, sans-serif, Cambria !important; font-size: 11pt !important; }
.docx_html_scope p { margin-top: 0 !important; margin-bottom: 0 !important; overflow-wrap:anywhere !important; word-break: break-word !important; text-align: inherit !important; }
.docx_html_scope ul, .docx_html_scope ol { margin-top: 0 !important; margin-bottom: 12pt !important; padding-left: 24pt !important; }
.docx_html_scope li { margin-bottom: 6pt !important; overflow-wrap:anywhere !important; word-break: break-word !important; }
Job Title
Video KYC Officer
Business Unit
Virtual Relationship Channels
Reporting To
Supervisor
Job Function and Role Type
Customer Identification Via Video Calls, Individual Contributor
Version No
1.0
Job Purpose
Carry out customer identification through video calls, adhering to KYC and AML standards as per regulatory guidelines. Ensure compliance with processes and timelines.
Key Responsibilities
Video Customer Identification
Carry out customer identification via video calls.
Perform due diligence checks and review KYC documentation.
Ensure accuracy, consistency, and credibility in duties.
Close requests within stipulated timelines.
Interaction Quality
Capture call interactions completely and accurately.
Maintain defect rates within acceptable levels.
Customer Service
Exhibit the highest standards of customer service.
Ensure customer comfort during the verification process.
Adhere to the bank’s grooming standards.
Business Value Additions
Promote digital banking services and cross-sell products.
Profile customers to enable appropriate cross-servicing.
Audit and Service Quality
Follow all systems and processes as per audit and management guidelines.
Process and submit KYC requests accurately and on time.
Adhere to processes for updating customer interactions.
Education:
Graduation required.
Certifications:
None specified.
Key Competencies
Awareness of banking regulations, planning and organizing, interpersonal skills, verbal and written communication, proficiency in Microsoft Office.
Major Stakeholders
Customers, VKYC Checkers, Supervisors, IT Team, Audit Team, Regional Admin Teams, L&D Team, HNW Product Team.
To apply for this job please visit hdfcbank.ripplehire.com.
How to Apply for HDFC Bank Recruitment
To apply for this job, interested candidates must follow the procedure outlined below:
Click Apply Here or Employer Contact Details. Both buttons will take you to the official application page after email verification.
1. Never pay any amount for getting a job. 2. Apply before the hiring closes or the employer stops accepting applications.
Explore More Jobs
By Role
By Location & Experience
More Options
More KYC Analyst Jobs
Explore current jobs matching the same or closely related role.
More Jobs From HDFC Bank
Explore other current openings from this company.
Nexpro247 shares job information for informational purposes only and is not affiliated with or endorsed by the companies mentioned unless explicitly stated. Job details may change without notice. Candidates should verify the vacancy, eligibility and application details on the employer's official website before applying. Nexpro247 does not charge candidates any fee for job applications.