Key
Deliverables (Essential
functions & Responsibilities of the Job):

As
a Customer Service Associate at Marks and Spencer, your main role is
to assist customers, maintain store standards, and learn the basics
of store operations. Your key responsibilities include:

1.
Customer Service:

• Greet
  & Assist Customers:
  Welcome customers with a friendly attitude and help them find what
  they need.

• Understand
  Customer Needs:
  Listen to customers, understand their preferences, and recommend
  suitable products.

2.
Store Standards:

• Support
  Visual Merchandising:
  Help maintain the store’s appearance by following guidelines for
  product displays.

• Proper
  Product Handling:
  Ensure products are handled carefully and organized correctly on the
  shelves.

3.
Basic Operations:

• Learn
  Store Procedures:
  Follow company guidelines for tasks like stocking, housekeeping, and
  cashiering.

• Assist
  with Cashiering:
  When needed, help with basic cashier duties to provide smooth
  service.

4.
Growth & Learning:

• On-the-Job
  Training:
  Take part in training sessions to improve your skills and grow
  within the role.