Company Description

We are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world. 

Job Description

We are seeking a detail-oriented Billing Specialist with at least 2 years of experience in billing and invoicing operations. The ideal candidate will be responsible for managing end-to-end billing activities, ensuring invoice accuracy, maintaining billing documentation, and coordinating with internal teams to resolve billing-related issues. Experience working with ERP systems and handling high-volume invoicing environments is preferred.

• Prepare, review, validate, and process customer invoices in accordance with company policies and billing procedures.
• Verify supporting documentation prior to invoicing, including purchase orders, service reports, client instructions, and other relevant records.
• Ensure billing accuracy and compliance with approved pricing, contracts, and commercial terms.
• Coordinate with operations, finance, and business teams to resolve billing discrepancies and pending invoicing matters.
• Process billing corrections, credit notes, and support invoice dispute resolution.
• Upload invoices to customer portals and external billing systems where required.
• Maintain accurate invoice records and supporting documentation within ERP systems.
• Monitor invoice turnaround times and support achievement of billing performance targets.
• Ensure compliance with internal controls, company policies, and billing procedures.
• Prepare billing-related reports and support billing performance tracking.
• Participate in process improvement initiatives to enhance billing efficiency and accuracy.

Qualifications

• Bachelor’s degree in Finance, Accounting, Commerce, Business Administration, or a related field.
• Minimum 2 years of experience in billing, invoicing, accounts receivable, or finance operations.
• Hands-on experience with ERP systems such as Oracle, SAP, Microsoft Dynamics, or similar platforms.
• Strong understanding of invoicing processes, billing controls, and commercial documentation.
• Experience handling invoice corrections, credit notes, and billing queries.
• Good knowledge of Microsoft Excel and reporting tools.
• Strong attention to detail, organizational skills, and ability to meet deadlines.
• Excellent communication and stakeholder coordination skills.

Preferred Skills

• Experience working with customer portals and electronic invoicing systems.
• Knowledge of billing KPIs and performance reporting.
• Exposure to process improvement and automation initiatives.