Sopra Steria is hiring for the profile of Command Centre Operator (Tech Support L1 & L2) . Graduates are eligible to apply for this position. This profile is open for the location of Bengaluru . Complete information about the hiring is mentioned below:
Job Overview
| Company Name | Sopra Steria |
|---|---|
| Profile Hiring for | Command Centre Operator (Tech Support L1 & L2) |
| Salary | As per Market Standards |
| Work Profile | Work From Office |
| Eligibility | Experienced Jobs |
| Location | Bengaluru |
| Job Category | IT & Information Security |
| Sub Category | IT Security |
| Job ID | NX12020 |
Company Description
About Sopra Steria
Sopra Steria, a major Tech player in Europe with 51,000 employees in nearly 30 countries, is recognised for its consulting, digital services and solutions. It helps its clients drive their digital transformation and obtain tangible and sustainable benefits. The Group provides end-to-end solutions to make large companies and organisations more competitive by combining in-depth knowledge of a wide range of business sectors and innovative technologies with a collaborative approach. Sopra Steria places people at the heart of everything it does and is committed to putting digital to work for its clients in order to build a positive future for all. In 2025, the Group generated revenues of €5.6 billion.
The world is how we shape it.
Job Description
Must-Have
• 4+ year of Command Center or operations monitoring experience with graduation (engineering preferred)
• Strong analytical/problem-solving skills for L1/L2 support, with ITIL knowledge
• Crisis management capability with accurate event logging/reporting and clear communication under pressure
• Highly responsive, detail-oriented, organized, resilient, and flexible to work in shifts
• Ability to take ownership of tasks and perform effectively in fast-paced environments
Good-to-Have
• Hands-on experience with monitoring tools (Moogsoft, BPPM, Petrol, Splunk) and ITSM platforms (Remedy, ServiceNow)
• Experience in support projects and coordinating with technical teams/vendors
• Exposure to producing precise communications in urgent situations
• Adaptability to evolving technologies, customer-focused mindset, and situational awareness
• Continuous learning attitude (ITIL, cybersecurity, automation)
Total Experience Expected: 02-04 years
Qualifications
Engg Graduate with 4+ years of experience
Additional Information
At our organization, we are committed to fighting against all forms of discrimination. We foster a work environment that is inclusive and respectful of all differences.
All of our positions are open to people with disabilities.
To apply for this job please visit jobs.smartrecruiters.com.
How to Apply for Sopra Steria Recruitment
To apply for this job, interested candidates must follow the procedure outlined below:
Click Apply Here or Employer Contact Details. Both buttons will take you to the official application page.
1. Never pay any amount for getting a job. 2. Apply before the hiring closes or the employer stops accepting applications.
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