Concentrix hiring for Sr Quality Evaluator – Fresher Jobs
Concentrix is hiring for the profile of Sr Quality Evaluator . Graduates are eligible to apply for this position. This profile is open for the location of Hyderabad . Complete information about the hiring is mentioned below:
Job Overview
| Company Name | Concentrix |
|---|---|
| Profile Hiring for | Sr Quality Evaluator |
| Role | Quality Specialist |
| Salary | As per Market Standards |
| Work Profile | Work From Office |
| Eligibility | Fresher Jobs & Experienced Jobs |
| Location | Hyderabad |
| Job Category | Quality Assurance |
| Sub Category | Business Process Quality |
| Job ID | NX15756 |
Job Title:
Sr Quality Evaluator
Job Description
ROLE:- Sr. Quality Evaluator
DESIGNATION:- Sr. Quality Analyst
LOCATION:- Hyderabad
YEARS OF EXPERIENCE:- 1 year of relevant experience/ 2+ yrs of overall experience
Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.
Skills required:
Cognitive & analytical – Strong logical reasoning, ability to break problems step by step, pattern recognition
RCA understanding – exposure to “5 why” technique, fishbone, six sigma concepts etc.
Policy interpretation – ability to understand guidelines & handle edge cases, consistency in judgement
Communication – Clear, structured explanation of decisions, ability to simplify the explanation of all the reasoning, attention to detail
Key responsibilities:
- Audit decisions made by both human reviewers and ML systems
- Identify incorrect decisions and explain the root cause clearly
- Distinguish between:
- Policy gaps
- Training gaps
- Tool/system issues
- Create structured RCA reports with clear reasoning
- Identify recurring trends and patterns in errors
- Support calibrations and align with Google-defined ground truth
- Provide simple, actionable recommendations to improve quality
- Ensure high accuracy and consistency across reviews
Education: Graduation
Disclaimer:-
‘Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for ‘recruitment’, ‘processing’ or any other kind of fees in exchange for offer letters from Concentrix. Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letter head with authentic signatures of appropriate Concentrix authorities.’
Location:
IND Hyderabad – Unit No. 201, 2nd Flr, Building 4 at Mindspace
Language Requirements:
Time Type:
Full time
To apply for this job please visit cnx.wd1.myworkdayjobs.com.
How to Apply for Concentrix Recruitment
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Click Apply Here or Employer Contact Details. Both buttons will take you to the official application page after email verification.
1. Never pay any amount for getting a job. 2. Apply before the hiring closes or the employer stops accepting applications.
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